Formed in 1996 and headquartered in Boise, Idaho, Industrial Claims Management, Inc. (ICM) provides multi-line claims management and consulting services to self-insured employers and insurance companies with a focus on workers' compensation. Recognized regionally, our mission is to provide our clients with quality, professional, and accountable claims services. We are licensed in Idaho, Montana, Wyoming, Nevada, Utah, and Arizona.

While our main focus is workers' compensation services, we also administer liability and auto adjusting. We offer great flexibility in our programs and are willing to perform claim functions tailored to suit our clients' needs.

We pride ourselves on our innovative approach to investigation, case management, and reserve analysis. This service is highlighted by utilization of iClaims Expert, our progressive, web-based claims data system.